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 Customer Care

Customer Service

MedixSelect.com is available to answer any questions that you may have along the way – whether it be before you buy a product or after.

We are committed to your satisfaction and are available at customerservice@medixselect.com or via toll-free phone at 800-500-HEALTH (800-500-4325).

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Promo Code Terms and Conditions

Promo codes are only valid for the dates stated in the promotion. This promotion is valid for new U.S. and Canadian orders only and cannot be applied to past orders or combined with other offers. Promo Code discounts apply only to the original order and do not discount future autoships. Prostate Revive is only available for shipping to the Continental United States. Promo Code terms and conditions apply to all promotions unless otherwise stated. For questions regarding promotions and promo codes please contact Customer Service at (800)-500-HEALTH.


Medix Select products are usually shipped within 1 to 3 business days of the order being placed. Products are shipped via the most efficient carrier based on your shipping address. Shipping carriers may include, but are not limited to, USPS, Fedex, and UPS. Please allow up to 5 to 7 business days for your product to be delivered within the continental United States. Orders shipping outside the Continental United States, including U.S. territories and Canada, may take longer. Continental United States shipping rates vary from free (with enrollment in our Smart Ship Program) to a range of $4.95 to $9.95. The actual shipment rate will be clearly displayed on the order form at the time of order. Canadian orders may be subject to additional charges by Canadian customs.

Our Guarantee

Medix Select is completely committed to your satisfaction. That is why we offer a 30 day 100% satisfaction guarantee. If you are not satisfied with your purchase for any reason, simply return the unused portion within 30 days for a full refund less shipping and handling. This gives you 30 days to use our products absolutely risk-free. No hassles or hoops to jump through – just guaranteed satisfaction!

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Products returned within 30 days will receive a full refund less shipping and handling fees. Simply return your unused product within 30 days by sending the product along with your name, address, phone and order number (or copy of packing slip or invoice) and brief explanation on why you are returning the product to the following address:

Medix Select
Returns Processing
2007 Gandy Boulevard North
Building D, Suite 1210
Saint Petersburg, Florida 33702

Free trial offers are not eligible for return. Returns received after 30 days will not receive credit and will not be returned to customer. Medix Select is not responsible for return shipping costs and costs incurred will not be refunded. Products not sold or shipped directly by Medix Select are not eligible for refund and will not returned.

Smart Ship Program

Want to add even more convenience and cost savings? Enrollment in our Smart Ship Program will take the worry out of remembering to order more product before you run out AND will give you great cost savings as well. As a member of this program, MedixSelect.com will automatically process your renewal orders and automatically ship them to your address of record. Look for the Smart Ship Program option on each products order page or call 800-500-HEALTH (800-500-4325) to enroll or change your Smart Ship Program options. To cancel, please visit our Contact Page.

Email Preferences

To change your email preferences or unsubscribe from the Medix Select Health News and Alerts please visit Our Unsubscribe Page.